Last Updated: September 14, 2026
This page contains the Privacy Policy for the website located at foxmarble.com (the “Site”).
The Site is operated by Fireclay Tile Installation, LLC, doing business as Fox Marble (“Fox Marble,” “we,” “us,” or “our”).
PRIVACY POLICY
Overview
Thank you for visiting our Site. We are committed to protecting your privacy. This Privacy Policy explains how Fox Marble collects, uses, discloses, and protects Personal Information in connection with your use of the Site and your interactions with us.
This Policy is intended to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (collectively, the “CPRA”), and other applicable privacy laws.
The Site is primarily informational. We do not sell products through e-commerce checkout on the Site. If you become a customer, your written proposal, service agreement, or work authorization with Fox Marble will govern the services we provide.
California Notice at Collection (CPRA)
We collect the following categories of Personal Information:
• Identifiers (name, email address, phone number, mailing address) • Project information (property address, scope details, measurements, materials preferences, timeline, photos you submit) • Internet or network activity (IP address, browser type, device information, pages viewed) • Approximate location derived from IP address • Inferences about preferences based on Site interactions
We collect this information to:
• Respond to inquiries and schedule consultations • Provide estimates and customer service • Improve our website and services • Analyze site usage • Maintain security and prevent fraud • Comply with legal obligations
We do not knowingly collect Sensitive Personal Information (such as Social Security numbers, driver’s license numbers, financial account numbers, health data, or precise geolocation) through the Site. Please do not submit such information through our forms.
What Information Do We Collect?
We collect information from you when you:
• Fill out a contact or consultation form • Subscribe to communications • Email or call us • Interact with our Site
You may be asked to enter your:
• Name • Email address • Phone number • Mailing or project address • Project details • Photos or measurements related to your project
You can browse without providing your name or contact details. Our hosting and media-delivery providers may process technical information, including your IP address, to deliver and protect the Site.
How We Use Your Information
We may use the information we collect to:
• Respond to your inquiries • Schedule consultations • Provide estimates • Improve our website and services • Improve customer service • Send periodic emails (if you opt in) • Maintain internal business records • Protect against fraud or misuse
If you subscribe to our mailing list, you may receive updates, news, or service-related communications. You may unsubscribe at any time using the link included in our emails.
Cookies and Analytics
Yes, we use cookies.
Cookies are small files transferred to your device that help us understand site traffic and usage patterns so we can improve user experience.
We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information about site usage, such as device and browser information, pages viewed, and interactions. Our hosting providers may separately process IP addresses and technical request logs.
You can learn more about Google’s privacy practices at: https://policies.google.com/privacy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Most browsers allow you to disable cookies in your settings. Some features of the Site may not function properly if cookies are disabled.
Do We Disclose Information to Outside Parties?
We do not sell your Personal Information for monetary compensation.
We may share information with trusted service providers who assist us in operating our website, managing communications, or conducting our business — provided those parties agree to maintain confidentiality and use the information only to provide services to us.
We may also disclose information when necessary to:
• Comply with the law • Enforce our policies • Protect our rights, property, or safety • Protect the rights or safety of others
Under California law, certain uses of analytics or advertising technologies may be considered “sharing” for cross-context behavioral advertising purposes.
Do Not Sell or Share My Personal Information
Under California law, “share” includes disclosing Personal Information for cross-context behavioral advertising.
We do not sell Personal Information for money.
If you would like to opt out of the sale or sharing of your Personal Information (as defined under California law), you may:
• Enable Global Privacy Control (GPC) in your browser • Email us at contact@fox-marble.com with the subject line “Do Not Sell or Share”
We honor Global Privacy Control (GPC) signals where required by law.
We do not knowingly sell or share Personal Information of individuals under 16 years of age.
Your California Privacy Rights
If you are a California resident, you have the right to:
• Request access to the Personal Information we collect about you • Request deletion of your Personal Information (subject to legal exceptions) • Request correction of inaccurate information • Opt out of sale or sharing (as defined under California law) • Not be discriminated against for exercising your rights
To exercise your rights, contact:
Email: contact@fox-marble.com Phone: (415) 671-1149 Mail: Fox Marble, 1208 Hensley St, Richmond, CA 94801
We may need to verify your identity before processing your request.
Text Messages and Communication Preferences
If you agree to receive text messages, we use your mobile number to communicate about your inquiry and services, including scheduling, estimates and project coordination. Marketing text messages require separate consent. Providing a phone number does not by itself enroll you in marketing text messages.
We keep records of communication preferences, consent and opt-out requests to manage your choices. Messaging providers may process your mobile number, message content and delivery information to provide this service. Reply STOP to opt out or HELP for help, or contact us using the details below. See our Terms & Conditions for the Text Messaging Terms.
Data Retention
We retain Personal Information as long as reasonably necessary to:
• Respond to inquiries • Provide services • Maintain business records • Comply with legal obligations • Resolve disputes
We determine retention based on the type of information, whether an inquiry becomes an active project, the time needed to provide services, and applicable legal and recordkeeping obligations. Consent and opt-out records may be retained as needed to document and honor your communication choices.
Security
We implement reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no method of transmission over the Internet is 100% secure.
Scope of This Policy
This Policy covers use of the Site and the related inquiries, project information and communications you provide to us through forms, email, phone or text messages. Written service agreements govern the services we provide.
Changes to This Policy
If we decide to change our Privacy Policy, we will post updates on this page and revise the “Last Updated” date above.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.
Contacting Us
Fox Marble Email: contact@fox-marble.com Phone: (415) 671-1149 Mail: Fox Marble, 1208 Hensley St, Richmond, CA 94801